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Privacy Policy

Privacy Policy:

The tireamerica.com site is operated by Tire America, LLC and/or one of its agents, affiliates, parents or related entities. At Tire America (sometimes herein, “we” or “our”) the protection of your privacy is important. Thus, Tire America adopted this Privacy Policy, which applies to all of the interactions you (sometimes referred to as the “user”) have with Tire America’s website.

Through this Privacy Statement, Tire America wants to reassure you that it will not sell, license or rent user information to any third party. This notwithstanding, Tire America may share this information internally to respond to any questions you may have and to improve your experience on the site. By accessing the website, you have agreed to be bound by this Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use our website. Each time you use our website, the current version of this Privacy Statement will apply.

If you have any questions about this Privacy Policy, please send a written communication to: Tire America Attn: Web & eCommerce Privacy, 4300 Professional Center Drive, Palm Beach Gardens, FL 33410 or please e-mail us at web@tireamerica.com.

User Information-Collection And Use:

Tire America collects information from users at several different points, including but limited to, when a user: (1) places an order or requests product or service information on-line; (2) registers on the website; (3) requests notification of an on-line order’s status; (4) participates in an on-line sweepstakes or survey; (5) applies for a credit card or provides existing credit card information to Tire America on-line in connection with a product or service order; (6) submits an e-mail address for use by Tire America; (7) subscribes to receive e-mail from Tire America; or (8) participates in a click to chat/live chat session.

Tire America’s website may retain information from any participant. By participating on the website, you are agreeing that Tire America and any agent representing or working on behalf of Tire America can record and/or retain your information. Tire America is not liable for any information provided and/or the consequences thereof. This is also the case with a click to chat/live chat session. By participating in a click to chat/live chat session, you are agreeing that Tire America and any agent representing or working on behalf of Tire America can record and/or retain your information. Information provided to click to chat/live chat participants is informational only and should not be relied on as the sole basis for making a decision. Tire America is not liable for any information provided and/or the consequences thereof via a click to chat/live chat session. A user of the click to chat/live chat should not provide personally identifiable information (such as date of birth, social security number, credit card number, etc.) on the click to chat/live chat system. Any user who does so hereby does so at his or her own risk and agrees to release Tire America from any liability, damages, or causes of action relating thereto.

As a user you may be requested to provide personally identifiable information (such as name, address, telephone number, social security number, etc.). Any user who does so hereby does so at his or her own risk and agrees to release Tire America of any liability, damages, or causes of action relating thereto. You may choose not to provide us with any personally identifying information. In that case, you can still access and use portions of our website; however, you will not be able to access and use those portions of the Tire America website that requires your personal information.

Outside Websites:

Tire America’s website may contain external links to other websites. You should be aware that other websites may have different privacy policies than Tire America, and that we cannot control the policies of these other websites. Please note that this Privacy Statement applies solely to the operation of Tire America’s website and the information collected by our website. While we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other websites, the use of information collected by other websites or the content of other websites.

Important Website Terminology:

Below are some important terms and an explanation of what our website does with these items:

  1. Cookies. "Cookies" are small, removable pieces of data that are stored by a user's Internet browser on a user's computer when Tire America’s website is accessed that enables us to track and personalize our website to a user's experience. Most web browsers allow you to exercise control over cookies installed on your computer. You may erase them, block them or have notifications sent to you when a cookie is stored on your computer. However, if a user's browser refuses the cookie, some of the features and services of Tire America’s website may not operate fully or properly.
  2. Anonymous Data. We collect "anonymous data" when you visit most pages on Tire America's website. Anonymous data is general information about your contact, but does not personally identify you or connect a particular use to you. Your visit does provide us with useful data, but it will not be linked to your personal information, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times and referring website addresses. Some parts of Tire America's website use embedded pixel or JavaScript technologies to facilitate your use of the website and to track general traffic. We use anonymous data to obtain general statistics regarding the use of Tire America's website and its specific web pages and to evaluate how our visitors use and navigate our website on an aggregate basis. We simply do not link anonymous data, including yours, with any personal data or information.
  3. Google Analytics. At times, we may use certain tools provided by Google, e.g., Google Analytics and other Google services across all of Tire America’s websites that place cookies on a user's browser. These cookies help us personalize the website experience and increase the website's effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit https://www.networkadvertising.org/managing/opt_out.asp.
  4. Google AdWords. Tire America’s use of Google's AdWords to display commercial offers and services across the web could place a tag on certain browser pages, which is used to bring you offers based on past online choices. You may opt out of this service by visiting the following link: https://www.networkadvertising.org/managing/opt_out.asp.

Children Online Privacy Protection Act (COPPA):

Tire America's website is directed to the general public and, due to its product offerings, does not expect individuals under the age of thirteen (13) to access the site. Consistent with generally accepted good practices, Tire America will never ask a user’s date of birth, age, questions that may elicit age related information, or knowingly collect any personally identifiable information from users that indicate that they are under the age of thirteen (13).

Security Information:

Tire America has taken appropriate precautions to protect user information on our website. When users submit personally identifiable information, Tire America takes commercially accepted and recommended steps to protect that information both on- and off-line. Nevertheless, currently no data transmission over the Internet or method of storage - electronic or otherwise - can be guaranteed to be 100% secure. While Tire America strives to protect your information, absolute security cannot be guaranteed.

Special Offers, Account Updates, And Opting Out:

Tire America occasionally sends our customers and the users of our website announcements and updates, which contain important information about our website and our product and service offerings, including those from its affiliated companies, which we believe to be of value to our customers and users. To facilitate this, we may enhance or merge the information we collect on our website with data lawfully obtained from third parties for purposes of marketing products or services to our customers and users. We may communicate with the users of our website via e-mail, telephone, mail, or fax to provide services, content, and product information, notification of offers, discounts or in regard to customer service issues relating to a particular account. Tire America does provide a user of our website the opportunity to elect not to receive such marketing communications.

Unsubscribe Option:

Our e-mail messages have an "unsubscribe" / “opt out” feature for prior users of our website who have become our customers, but do not want to be notified about special offers in the future. At any time, users can "reply" back to the e-mail message and type "unsubscribe" in the subject field. We will remove that e-mail address from our e-mail lists. To ensure proper updating of account information, users with more than one e-mail address are asked to include those in any "unsubscribe" request. Non-customer users who do not wish to receive any such e-mail messages can opt out by: (i) calling us toll-free at 1-855-508-3334; (ii) mail us at Tire America, LLC, Attn: Web & eCommerce Privacy, 4300 Professional Center Drive, Palm Beach Gardens, FL 33410, or (iii) e-mail us at web@tireamerica.com.

NOTE: To avoid any confusion, the use herein and/or the reference to in this document of Tire America, Tire America, LLC or “we” or “our” encompasses Tire America, LLC and any of its affiliates, subsidiaries, parents (direct and in-direct), related entities, successors, predecessors, assigns and its and their employees, officers, directors and owners.